Last Monday's "test" was more about finding out people's time management skills - how they balance workload, easy items, customer service and approaching their boss about delegating. There isn't necessarily a right or wrong answer, but what did happen, the staff meeting was postponed - it wasn't a crucial time to meet, and each and every staff member were juggling more work than they could handle.
So take that 1.5hr staff meeting off the table, and you bought yourself some extra time to juggle the rest! If not, then prioritize in terms of risk, criticality, and don't forget you can delegate some items back to the clients! ie if they haven't written a terms of reference, but want to hire someone right away, ask them to provide you with the scope of work, expertise, experience they are wanting to hire right now...it at least gets things started FOR you instead of you inventing it!
Cheers!
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